Selected work · 03
Growing BitGo’s blockchain organization alongside the business
I joined BitGo with no previous crypto experience and chose the blockchain team because it was the most technically demanding. I earned credibility by learning the domain from first principles. As the business grew and my manager left, leadership became the work the organization needed from me.
Institutional custody · Blockchain platform and organization
Visit BitGoMy role
Started as a senior blockchain engineer with no prior crypto experience, then grew into engineering leadership while remaining deeply involved in technical direction, hiring, and organization design.
Context
The conditions that shaped the work.
- Context
- More customers, blockchains, products, engineering work, and operational complexity accumulated as BitGo grew.
- Constraints
- Every new chain and product increased operational complexity. Growth could never compromise the reliability and security of institutional custody or the customer assets it protected.
- Core tension
- A single blockchain team could no longer support the pace of the business, but changing the organization too early would have created ownership boundaries before the work justified them.
Timeline
How the work progressed.
- 01
Entry
Earn credibility through the work
I joined as a senior blockchain engineer, learned crypto from first principles, and stayed deeply hands-on in the most technically demanding team.
- 02
Step up
Respond when leadership became necessary
When my manager left, I identified where ownership and coordination were breaking down and proposed a structure around the work.
- 03
Specialize
Add teams and leaders as demand grew
Specialized teams, engineering managers, and senior technical leaders created clearer responsibility across the platform.
- 04
Transition
Turn temporary capacity into durable ownership
A contractor partner bridged the recruiting gap, then reliance was reduced as full-time teams took ownership.
Decisions
Key choices and their tradeoffs.
Let the business reveal the organization
Create specialized teams only after recurring demand exposed real ownership bottlenecks.
Tradeoff
The organization evolved incrementally instead of following a complete blueprint defined in advance.
Add management and technical leadership together
Hire engineering managers and senior technical leaders around different missing responsibilities.
Tradeoff
More leadership capacity improved ownership, but each role needed a clear reason beyond adding hierarchy.
Use contractors as a bridge
Add contractor capacity while permanent recruiting caught up, with a deliberate path toward full-time ownership.
Tradeoff
The bridge absorbed rapid growth, but it created an obligation to transfer context and reduce reliance over time.
- Business growth
- Ownership pressure
- Specialized teams
- Durable full-time ownership
Outcomes
What changed.
- Helped scale blockchain engineering from roughly five engineers to more than fifty across seven specialized teams.
- Hired engineering managers and senior technical leaders around emerging ownership needs.
- Used contractor capacity as a deliberate bridge, then reduced reliance as full-time teams took ownership.
Lesson learned
Organizations should evolve when the business demands it, then become durable enough to outlast the bridge that created them.
Continue
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